TOPSERV is one of the leading specialist wholesalers for building cleaning, hygiene and care. Formed from four mid sized family companies, the group supplies industry, healthcare and municipalities nationwide, with more than 100.000 items and a strong focus on service. For the new digital commerce strategy the choice fell on Shopware 6 and the B2Bsellers Suite.
Manuel Seraphin-Falout
Head of Digital Business & Technology, TOPSERV
„That is exactly what TOPSERV was looking for: the B2Bsellers Suite impresses as a comprehensive solution, preconfigured for complex sales structures, with flexibility at the same time and an exceptionally short time to go live."
Customer statement
With a complex sales structure, decentralized locations and very different customer segments, TOPSERV wanted a system that combines maximum flexibility with clear user guidance. The goal was a central procurement portal for B2B that carries collaboration between customers and sales teams, including self service, pricing logics, data consolidation and scalable order processes.
The new B2B shop is based on Shopware 6 and the deeply integrated B2Bsellers Suite, configured for complex roles and customer structures. The portal offers individual workflows, real time transparency on availability, intelligent carts and an interface that customers and sales use together. Different data sources were harmonized so sales and customers work in one central tool. In use: B2Bsellers Suite Unlimited and Shopware 6.
The project in figures
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In the demo you see how locations, roles and large assortments run in one portal.
