Mapping
Central mapping
Store per customer their own product numbers, linked to the products in the shop.
Many business customers use their own product numbers, which differ from those in the shop. If those numbers are not mapped, customers search for the numbers they know, do not find the products, or have to match them by hand.
Zuordnung zentral im Shop · gilt für Suche, CSV und Scanner
The problem
That costs time, causes confusion and makes a fast order process harder.
Customers use their own internal numbers.
Products are not found in the shop.
Orders have to be corrected by hand.
Sales and customer service have to ask or check.
In the suite
Business customers use their own product numbers in the B2B shop. Each shop product number can be mapped to one or more customer specific numbers.
See it on your processesMapping
Store per customer their own product numbers, linked to the products in the shop.
Search
Customers search, import or order with their numbers, in the shop, via CSV or through quick order.
Sales
Sales sees the mappings and can match queries or phone orders.
Data
No Excel lists and no double maintenance. The data stays in the system.
Import
Shopping lists with the customer’s numbers are mapped to the same products.
Reorder
Reorders run with the numbers the customer knows, without misunderstandings.
The value
Shorter cycle times, fewer errors, and one flow in the shop through the plugin.
Customers do not change their processes. They use the product numbers they know in the shop.
Familiar numbers lower the risk of wrong orders. Clarification effort goes down.
Customer and sales work with the same product numbers, whether the order is placed online or advised by phone.
The shop maps the number ranges of your business customers.
The difference
Many shop systems support only standard numbers. The suite is built for individual customer processes and data integration.
Purchasing with familiar product numbers. Fewer misunderstandings on reorders. Clear communication with sales.
Fewer corrections and less support effort. Central data maintenance without manual adjustments. Faster order processing.
Your customers use the product numbers they know. Your sales team keeps the mapping.